Guarantees
Exclusive Owner-Client Member Benefits
Some of the reasons real estate investors have trusted Expert Property Management with their rental investments.
Tenant Placement Guarantee
If we place a tenant and they break their lease during the first 12 months - we will find a new tenant at no cost to you.
Rent Deposit Guarantee
We know you want your money fast! So we ACH your tenant rent into your bank account by the 10th day of each month.
Management Fee Guarantee
We believe that if we can't collect the rent - then we should NOT get paid. You only pay us a management fee if we successfully collect the rent due.
Leasing Fee Guarantee
You don't pay us a leasing fee until we have a signed lease AND money paid from the tenant.
One Contact & Response Time Guarantee
Our owner-clients have one direct point of contact (your Executive Property Manager) and we return all communication within 24-business hours - guaranteed!
Legal Compliance Guarantee
Our lease agreement is reviewed and approved by our landlord law firm. We operate in full compliance with fair housing, habitability, application screening, and TPA laws.
24/7 Online Reports
We provide you with secure online access to monthly statements, inspection reports, invoice copies, tax reports, and rental history with a click of a mouse.
Premier Applicant Screening
Advanced background search technology plus custom in-house applicant screening ensures only highly qualified applicants are approved to rent our properties.
Trust
Our family owned business has been in the real estate industry serving investors and renters since 2001, so you know we will be here tomorrow (and the next day and the next day) with honest, relationship based service.
Expertise
We teach classes on Investing and working with Investors to Realtor organizations. We are the founders of the Certified Investor Expert course for agents and investors alike.
Property Inspections
We perform periodic exterior property inspections and at least one annual full interior inspection with documented checklists and photos.
Giving Back
For every lease we sign we contribute money to our 'Every Porch Matters' fund. This money is used to help responsible residents pay their rent during unexpected financial emergencies.
Vendor Network
We are avaiable 24/7 to protect your property around the clock. We have protocols to ensure cost control and we prescreen all of our vendors.
Repair Surveys
To ensure all repairs are done properly we follow up with each tenant AFTER the job was done to be sure everything is correct.