Resident Benefits Package
As part of our full service management experience, our residents have access to the below benefits.
Utility Concierge
A concierge service will assist you in setting up your utilities as well as any phone, cable, or security needs.
Security Deposit Protection
Your security deposit is held by us, in an FDIC insured trust account, and if your property is foreclosed for any reason we guarantee the protection of your security deposit.
Online Rent Payments
Save money on postage and never worry about lost mail. Set up one-time or recurring secure bank transfers or eChecks... and with NO bank fees to you
Legal Guarantees
We represent our owner-clients AND our tenant-residents to ensure an easy, fair, transparent and legally compliant renting experience.
Secure Resident Portal
Your password-protected portal allows you to view your payment history, print rent receipts, make repair requests, and update your information anytime.
Response Time Guarantee
Nobody likes waiting for a response, that is why we promise to respond to all communication within 24 business hours.
Property Inspections
We inspect your property during your lease term to ensure there are no outstanding repair issues.
Quality Repairs
Our vendors are prescreened to ensure they are knowledgeable, friendly, and they leave your property clean after a job. We even send you a maintenance survey after the job so you can give your honest feedback.
Trust
Our family owned business has been serving owners and residents since 2001, so you know we will be here tomorrow (and the next day and the next day) with honest, relationship based service.
Online Pet Profile
Our Pet Profile provides you a secure place online to store all the important information about your pets. Pet Profiles can easily be shared with pet service providers such as veterinarians, animal hospitals, pet sitters and doggie daycares.
Giving Back
For every lease we sign we contribute money to our 'Every Porch Matters fund. This money is used to help responsible residents pay their rent during unexpected financial emergencies.